Making the Remote Transition with SDL
Capitol Presence established their relationship with SDL Consulting in August of 2018. SDL Consulting specializes in JAMIS prime
implementations and have successfully implemented all modules of the comprehensive ERP system for enterprise clients.
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Creating a Hybrid Work Environment
SDL Consulting at the time was an in office operating company like most in 2018. SDL Consulting's vision was to break down the barriers that in office work brought and transition to being a fully remote company. The process to help any new client we perform an assessment report which includes:
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Assessment Report on current environment based on client’s requirements/needs of collaboration, created through a discovery audit process.
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Report of usage documentation of current environment and tools to support process improvement recommendations based on Microsoft Best Practices.
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Assist with consulting and implementation of the new environment incorporating improvement recommendations.
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Gather metrics, analytics and usage of current environment and tools through Microsoft SharePoint and named resources.
Development with Modern Tools
Moving a fully in office business to a remote business requires the ability to communicate and collaborate efficiently and effectively. Capitol Presence first invests time to learn about your business and what is needed to succeed and determines how documents libraries should be structured to best fit the specific needs of organizations. CPTL assisted SDL in the transition to a remote structure through the implementation of powerful Microsoft Collaboration tools including:
A Microsoft SharePoint environment was established and implemented through:
Champions Establishment: These members were leaders in the implementation process and provided a knowledge base of as-is processes and problems.
Capture of Architecture and Company Mission: The Business Architecture and Mission Analysis provided the team with an understanding of how the business operates and is architected, and how their mission is carried out in daily processes.
Capture of Frequent Applications: Our team compiled a summary of the business applications used on a daily basis, including third party applications, marketing positioning, operational structure, and financial applications.
Microsoft Teams was implemented through a series of knowledge-gathering steps and was built with SDL's specific collaboration needs in mind.
Document collaboration efforts: process mapping, and Visio creation of current environment and processes.
Universal Calendar for collaboration Documentation and consultation on Travel requests process.
Identification of current group process and provide use case creation for proposed future solutions.
Collaboration tools to replace those currently in use, or assist in current environment.
Efficient Processes and Optimized Results.
SDL Consulting is now a fully remote company with an increased ability to communicate and collaborate faster than ever. Users now have the ability to work from wherever by utilizing Microsoft Software. They can collaborate on projects and maintain working relationships with users as far as Croatia, and as near as Virginia. Utilizing Teams Calling features has allowed SDL to remove all physical phone systems and instead take advantage of the Auto Attendant and Calling Queue features provided via Teams. With the addition of new staff members and upgrades to outdated equipment, SDL is at 100% ZeroTouch Deployment utilizing Microsoft Autopilot to get new PC’s up-and-running and linked to InTune.